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Retail Teller Full Time
Thursday, October 1, 2026 - Blogs
Immediate Supervisor: Retail/Branch Manager
Employment Status: Full Time – Non-Exempt
Salary Range: $16.00-17.25 an hour based on experience.
Responsibilities will include, but may not be limited to:
Greet customers and direct incoming calls to appropriate staff
Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals
Adhere to check cashing and cash disbursement guidelines
Always maintain an adequate cash drawer and individual cash limits; this includes buying and selling currency from the vault as necessary. Be prepared to serve customers at the start of business
Balance cash drawer in accordance with Bank procedures and regulations
Assist Retail Bankers, Retail Leads, and Retail Managers in balancing the vault
Utilize and develop an in depth understanding of Bank software and its resources
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
Provide additional products including Cashier’s Checks and wire services
Balance the Coin machine
Assist customers in accessing safe deposit boxes
Promote the Bank’s products and services with every customer either in person, phone or electronically
Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
Perform as a team member in allocating and coordinating the workflow
Work no more than 40 hours per week, with a minimum of 2 Saturday’s a month, unless discussed and agreed upon with the retail manager; hours may change due to staff availability and branch needs, such as covering for vacations, sick leave, lunches, training or meetings.
Meet expectations for attendance & punctuality including mandatory trainings/meetings and scheduled work shifts
Contribute to the fulfillment of branch and company objectives and goals
Comply with all department, company and state or federal policies, procedures and regulations and complete all documentation
Follow Security procedures and policies of the Bank, secure work in process and teller station
Various other duties assigned as they relate to the Bank’s objectives and related functions and responsibilities of the position
Knowledge, skills and abilities:
Must be able to provide own transportation between all Bank locations if required to drive in the course of performing assigned duties and responsibilities with a current driver’s license and maintain valid insurance
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
Strong communication & organizational skills
Detail oriented, high degree of accuracy
Competence with computers, telephone, copy machine and other office machinery
Ability to maintain a consistent, high level and focused work ethic
Preparedness to make sound decisions; make on-the-spot decisions regarding customer transactions; weigh customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions
Capability to relate to individuals at all levels as unique situations present themselves
Be sensitive to Bank needs, customer and employee goodwill, and the public image
Be familiar with retail banking and teller roles and responsibilities relating to each department of the Bank
Benefits along the way...
Employee Stock Ownership Plan
401K Retirement Plan with Employer Match
Opportunities to support Local Charitable Organizations
Continuing Education Benefits
Professional Development Opportunities
Incentive Opportunities
Length of Service Awards
Paid Holiday, Birthday, Vacation, Paid Leave for All workers days available
Health Plan Option available, including Family Vision and Dental Plans
Salary is commensurate with training and experience
OSB Community Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic appointed by law. More information about applicant rights under federal employment laws are available here.